Smartphone bought with Google account

Dear Android-pit community!

A friend has the Samsung Galaxy s6 edge bought + and the previous owner has not deleted their Google Account -.-

A hard reset (Power Button + vol. Up + home) ... Then wipe cache and wipe data carried out without success!

What can I do now?

Thanks in advance :)

Mfg,
Dominik


reset to factory settings


The phone is reset but the Google acc not deleted ...


That's under L new, a kind of anti-theft protection, he needs the login data of the previous owner ... or return it if it does not want to call them and let unlock.


Well, since the previous owner probably will not mention his account, the device must go back to that, that he the account removed. Even if there is another way, they will do you no one here call (theft protection).


Apparently remains before anything else about ^^ he has to hold out for few hours it stop :)


Mark Birkner

... Even if there is another way, they will do you no one here call (theft protection).

Is my knowledge no ...


a Fernentsperrung is not there?


You have to believe I add a new G-account, so that then can delete the other account.
Test times. I did that as well done it before and it worked.

CU


@Martin: you can About the Device Manager, I think, just lock - not unlock.


Hello,

go once, setting the then accounts and choose the Google Account.
Then there is the email address and under Sync disabled or enabled.

Now click on the email address. Then another window opens with settings and bottom right is a button with Google account Delete.

So it is with me. Whether one there now must enter the password I do not know.

Since I still do Wipe Data Wipe partition on Data / Factory reset and.

greeting

Stephan


I would contact the previous owner and then send him the device thus can remove the account.


Your yes can both install TeamViewer QuickSupport. Then he has
access to"your" Mobile phone and can delete the account .......

Would be worth a try. Or?


did not know that there is available for Android, that's a really good tip ...


If nothing is everything new bottles : D


He needs to install TeamViewer QuickSupport, the seller needs a PC with TeamViewer, from phone to phone, it is not.


That will not work, you can not imho simply re-flash and set up another account on that is recognized by imei and remains locked until you freely give it a password.


I knew has not introduced the google something like iCloud


[[Cite Stefan Z.]]
and remains locked until you freely give it a password.

How so? The password he can enter. Or not work? He would have full access to "be" Account.....


Youssef A.

I knew has not introduced the google something like iCloud

.What does this have to do with iCloud?