New phone, old number – WhatsApp chats away

Since I do not just when "technical genius" I classify, please i need help! I despair just shortly before.
I switched from Samsung Galaxy S2 Plus to Samsung Galaxy S5 Neo. And I of course hoped that my WhatsApp chats are adopted. At least this was the information my son ;-) He said that I am asked when installing on the new phone. Which was not the case. And now are indeed profile picture, status, and groups there, but not chats.
At the old phone, I still see the chats, but I would have to verify. Now I'm afraid that everything there is gone, when I do this.
Long story short: I have yet to get the chats on my new phone a chance? And if so, HOW?
Thank you for your help :-)


Hello Dagmar,

welcome .. in our forum

An option would be :

Before you switch to a new one, you must first perform on the old one backup.
Then this copy to the New namely IN FRONT install the WhatsApp on the new smartphone.

The app then recognizes the backup and asks whether it should accept this.
.

WhatsApp has to the rest of its own instructions with even more possibilities :-)
https://www.whatsapp.com/faq/de/android/20887921


That with the data secure on nerve SD card, did not really work for me. I would recommend that you have your WhatsApp account verknüpfst me your Google account, since all messages, memos, photos and videos on demand and stored in the cloud. And on your S5 you WhatsApp verknüpfst again with your Google Account since then have come a request if you want to recover all your data from the cloud. Then you confirm that and wait until all the data is downloaded wiederr. Finished


This had a friend of mine too, though he has made a backup of the old device has not checked with the install of whatsapp whether the backup should be restored.
Then whatsapp uninstalled and the second attempt was then asked and everything on it again on the new smartphone.
Try that ...


This had a friend of mine too, though he has made a backup of the old device has not checked with the install of whatsapp whether the backup should be restored.

The backup must of course root of the SD or the WhatsApp folder in the internal memory.
Otherwise, the app does not take this well.

Quote from above-mentioned Link:

Navigate in the file manager to sdcard / WhatsApp / databases /. If your data is not stored on the SD card ....


Andreas

This had a friend of mine too, though he has made a backup of the old device has not checked with the install of whatsapp whether the backup should be restored.

Then he did something wrong.

procedure:
old device
1. Mobile and WLAN switch off (so not exactly new messages come in)
2. Under "settings" - "chats" - "Chat Backup" under "Last backup" on the button "backup" tap. Otherwise / written lack the messages that came after the last automatic backup.
3. the whole folder "Whatsapp" including all files and directories wegsichern externally. I prefer a PC. But it is also a cloud or an SD card, as long as both devices have a SD card slot.

New device
1. Insert the SIM card
2. The folder "Whatsapp" Copy from its backup space incl. all files and directories on the internal memory of the new device
3. Install WhatsApp
4. Start WhatsApp

When you first start the question that a backup was found and whether it should be used comes.


Hi Aries!
Thank you for your answer!
So I will not again what's wrong, what does this mean for me? Do I have to uninstall WhatsApp on my new phone and then proceed as described by you?
And when I insert and verify the SIM card in my old phone needs, then my chats on old phone anyway not go away ??
Many Thanks :-)


hey ....

At the time I made the backup on Google Drive .... There are in the settings combine with whatsapp with Google Drive .... After that I had everything back in the new smartphone. ... would also work for you. ... The easiest solution. ... try it out times ....


Did you do a chat backup on Google Drive? When you set up WhatsApp on the new device, you are asked whether you want to restore the created backup.

settings -> chats -> Chat Backup

For me, it worked perfectly when changing from S5 to S7. Since you have your son probably explains not good enough ... ;)


Hello!
Thank you for your answer!
The problem is that my son has already made a backup of WhatsApp on the new mobile phone ... of course without the chats :-( We have tried to restore an older backup on the new phone, but this was untraceable.
Only the current and there was just now all gone.
And then would be my already cited problem that my old cell phone would be verified. And my fear is that all there is gone, when I do this. Because there the chats are still there now, even if I can not access because I would have to verify first.
LG Dagmar


Hello Fritz!
Thank you for your answer. I would first make a backup should and my son does not believe that just eh just goes to me is now clear. Only it does not help me, unfortunately, to learn what I should have done ;-)
I need help now, therefore, if anything can be salvaged!
Biiiitttttee :-)
LG Dagmar


Are still present or not on the old phone chats?


Hi, just go to the instructions that you can find whats app.
everything on origin back uninstall spirit of the new device, make a backup of the old device and before you install whats app on new device, you need to copy whats app on the new device the entire folder. otherwise the device can not find a backup.
but actually described step by step on the homepage.
but at best, I recommend due to the current development whats app no ​​longer use, but for example, threema.


Yes the old mobile phone they are still there. But I just have to verify and insert the new SIM card. And I fear that they'll be gone. Know me not from what happens in the background ;-)


No, no longer be verified on the old phone. Just copy the entire folder, as I said above, to your new phone, then install du WA to your new phone and acknowledge the question of the import of the old chats with yes. Some people have already written you, that you should follow the instructions on wa. That's because explains foolproof. Read it through you.


Frk

No, no longer be verified on the old phone. Just copy the entire folder, as I said above, to your new phone, then install du WA to your new phone and acknowledge the question of the import of the old chats with yes. Some people have already written you, that you should follow the instructions on wa. That's because explains foolproof. Read it through you.

Exactly as I would do it too.


Exactly the problem I had last year, :'( I would have even registered here before


Hello Dagmar have, this site just now found because I now exactly the same problem, you've somehow managed to pull the old chat to the new over without something being lost? understand the Copy Folder not really because Whatsapp can not be opened on the old phone, it is always only: verification.:'(


You need only copy the folder that goes without WA.


Lisa Sp.

understand the Copy Folder not really because Whatsapp can not be opened on the old phone, it is always only: verification.:'(

Hello
Close the old phone by cable to the PC, go to the WA order, get the backup and copy it to the PC. Then the same game with the new phone. going to the WA folder and the folder you just copied to your new phone (in the same folder) transmitted.
Handy separate start WA app and import the backup.